90% of doctors use smartphones to access research articles, drug information and communicate patient health information. Over 65% of the population use mobile phones use health apps for varied reasons. With the current pandemic restricting interactions with healthcare system, hospitals and provider organizations increasingly rely on mobile health. Although barriers like ePHI Security, user experience and integration the ecosystem pose a challenge in choosing the right mobile strategy.
We have cracked mobile application development approach for you to get it right the first time
Major Challenges
Need Identification
Charting clear business objectives, assessing consumer expectations, and connecting real-world use cases.
User Experience (UX)
Engaging consumers via an immersive experience design requiring minimal effort.
Security and Privacy
Addressing patient privacy concerns while accessing and sharing healthcare information.
Interoperability
Integrating with medical devices and other healthcare systems using healthcare standards.
Regulations
Compliance with federal/state laws regulating ePHI and associated healthcare standards.
Logistics
Technology selection, publishing to android and iOS devices, smooth DevOps process, release management and support.
How Can We Help?
Developing a New Solution
Designing, building scalable mobile solutions, enabling rapid deployments, and publishing those to app stores.
Enhancing Mobile Applications
Reinventing your existing apps with transformative UX and brand-new features.
Redefining User Experience
Defining compelling user experience factoring in end user sensibilities, limitations, ease of access, adhering to WCAG guidelines.
Ensuring Data Security
Enhancing security layers (at rest and otherwise), honoring patient consent in line with HIPAA and other governing regulations.
Achieving Interoperability
Seamless exchange across healthcare systems via APIs ensuring compliance with standards like FHIR/USCDI, EDI, HL7 etc.
Powering Intelligence
Aggregating data collected from various sources and generating valuable insights through data analytics, visualization, and predictive modelling.
Frequently Implemented Use Cases
Patient
- Access to ePHI
- Schedule Appointments
- Health Tracker
- Self-help programs
- Preventive Care
- Alerts & Reminders
- Telehealth
- Integrating Payment Gateways
Provider
- Remote Consultation
- Patient Triage
- Access to ePHI & Lab data
- Care Coordination
- Provider education
- Voice Assistants
- Appointment Management
- Emergency Alerts
Payer
- Plan Selection
- Member Enrolment
- Provider Directory
- Patient/Provider Education
- Member Outreach
- Medication Adherence
- Health Assessments
- Surveys and Feedback
Frequently Implement Use Cases
Patient
Access to ePHI, Schedule Appointments, Health Tracker, Self-help programs, Preventive Care, Alerts & Reminders, Telehealth, Integrating Payment Gateways
Provider
Remote Consultation, Patient Triage, Access to ePHI & Lab data, Care Coordination, Provider education, Voice Assistants, Appointment Management, Emergency Alerts
Payer
Plan Selection, Member Enrolment, Provider Directory, Patient/Provider Education, Member Outreach, Medication Adherence, Health Assessments, Surveys and Feedback
Benefits of Mobile Health Applications
Timely care to patient at their remote locations
Enhanced outreach and lower idle time for providers
Improve care coordination across care team
Minimize errors attributable to accurate/timely access to ePHI
Augment efficiency via auto-triaging and reduced non-emergency visits
Raise patient loyalty by increasing involvement in care decisions
Benefits of Mobile Health Applications
Timely care to patient at their remote locations
Enhanced outreach and lower idle time for providers
Improve care coordination across care team
Minimize errors attributable to accurate/timely access to ePHI
Augment efficiency via auto-triaging and reduced non-emergency visits
Raise patient loyalty by increasing involvement in care decisions
Our Approach
Definition of an engaging mobile healthcare application varies across B2B and B2C contexts. Here is how we go about it.
Experience Design
Understand objectives, Define Personas, feature Listing, Wireframing for focus groups and finalizing technical design.
Product Development
Create MVP, Solicit feedbacks, Full-blown implementation, Verify Application behavior.
UAT & Go Live
Publishing for UAT, Incorporate feedback, GA flight test, Publish for GA.
Proactive Sustenance
Usage diagnostics, Fixes/Enhancements, Elicit User feedback, Optimization.
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