Healthcare Automation Solutions

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A healthcare automation solution refers to technology-based system and tools that are used to automate repetitive and routine tasks in workflows of healthcare organizations. These solutions can include Electronic Health Records (EHR), medical billing and coding, inventory management, appointment scheduling and many more. With every passing year, automation becomes essential. It needs to overtake mundane processes to open up space for high-value activities that define the purpose of healthcare.

Healthcare Automation: Resolving the crucial industry roadblock

Manual Process

Leads to errors, inefficiencies, and delayed outcomes.

Data Entry

Waste of valuable time and labor to collect and enter data.

Care Quality

Steady rise in operational cost is impacting the overall expenditure in healthcare.

Reduced ROI

Steady rise in operational cost is impacting the overall expenditure in healthcare.

Delayed Response Time

Poor resource and inventory management leading to increased response time.

Imagine all these use-cases powering your healthcare system and allow us to turn it into a reality

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Healthcare Providers

Healthcare Payers

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1. Appointment Scheduling

Automation can greatly improve appointment scheduling for healthcare providers by streamlining the scheduling process and reducing errors. Automated appointment scheduling systems can eliminate the need for manual appointment scheduling, reducing the risk of errors and saving time. They can also provide real-time access to up-to-date appointment schedules, reducing the need for manual updates and ensuring schedule accuracy. Automated systems can also help ensure compliance with provider policies and regulations, improving the overall efficiency of the appointment scheduling process while reducing costs. By leveraging automation, healthcare providers can improve the appointment scheduling process, reduce costs, and enhance the patient experience.

2. Alerts and reminders

Automation can greatly improve provider alerts and reminders for healthcare providers by streamlining processes and reducing errors. These systems can automate the generation and distribution of alerts and reminders, reducing the time and effort required for manual processing. This can improve the accuracy and efficiency of the alert and reminder process while reducing costs. Automated systems can also provide real-time access to up-to-date information, helping to ensure that alerts and reminders are informed by accurate data and are in compliance with provider policies and regulations. Automating alerts and reminders are a sure way of experiencing increased patient satisfaction.

3. Efficient utilization

Automation promotes efficient utilization of resources for healthcare providers by streamlining processes and reducing errors. These systems can automate tasks such as inventory management and data entry reducing the time and effort required for manual processing. This can improve the accuracy and efficiency of resource utilization while reducing costs. Automated systems can also provide real-time access to up-to-date information, helping to ensure that resource utilization decisions taken based on accurate data and are in compliance with provider policies and regulations.

4. Claims processing

Efficiency and accuracy can be significantly increased in claims processing for healthcare providers through the use of automation. Tasks such as data entry and claims submissions can be automated, reducing manual effort and minimizing the risk of errors. Real-time access to up-to-date information helps ensure that claims are processed accurately and in compliance with governments policies and regulations, ultimately leading to cost reduction and a better patient experience.

5. RCM automation

Revenue cycle management (RCM) automation can greatly benefit healthcare providers by automating tasks such as claims submissions, payment processing, and patient billing. They can also provide real-time access to up-to-date information, helping to ensure that RCM processes are informed by accurate data and are in compliance with provider policies and regulations. Automation software ensures internal accuracy, improves the overall system efficiency and patient experience.

6. Inventory management

Inventory management for healthcare providers can be significantly improved through the use of automation. An automated inventory management system can perform tasks such as stock tracking, ordering, and receiving, cutting down on manual effort and minimizing the likelihood of errors. Real-time access to accurate information helps ensure that inventory management decisions align with provider policies and regulations, leading to cost reduction and more reliable supply of materials for patient care.

7. CDI – Clinical Documentation Improvement

The use of automation can significantly enhance the clinical documentation improvement (CDI) process for healthcare providers. Automated CDI systems can take up tasks such as data entry, coding, and quality checks, consequently freeing up valuable provider time. It’s real-time access to accurate information ensures that clinical documentation is always complete, accurate, and follows provider policies and regulations.

8. Remote patient monitoring

Remote patient monitoring (RPM) processes for healthcare providers can benefit greatly from automation. Tasks such as device setup, data collection, and patient engagement can be automated, reducing manual effort and minimizing the risk of errors. Automated RPM systems can also provide real-time access to patient data, allowing providers to quickly identify potential issues and take proactive steps to address them. It can also facilitate communication between patients and providers, helping to improve patient engagement and compliance with treatment plans.

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1. Auto-Enrollment workflows

An automated enrollment workflow for payers can reduce the time and resources needed to complete various tasks. Online enrollment forms can be automated to capture customer information efficiently, and eligibility verification can be performed quickly and accurately through automated systems. Document management can also be automated to securely store and manage customer-related documents, ensuring the accuracy and accessibility of customer information. In addition, premium billing and payment processing can be automated, freeing up time for other important tasks. Automating these processes helps payers to streamline the enrollment process and increase customer satisfaction by making it faster, more efficient, and more convenient.

2. Plan management (Outreach, Selling and Marketing)

Automation can significantly aid payers in their outreach, selling, and marketing efforts by streamlining various tasks and freeing up time and resources. Lead generation and qualification can be improved through the use of automated tools to identify and qualify potential customers based on criteria such as demographics and interests. Automated email campaigns can also be set up for personalized messages to a large number of potential customers, increasing the reach and effectiveness of marketing efforts. Automated sales follow-up systems can follow up with leads who have not responded to initial outreach, increasing the chances of making a sale. Automated customer segmentation tools can help payers segment their customer base effectively, allowing them to target their marketing efforts more precisely to the specific needs and wants of their customers. Automated customer relationship management (CRM) systems can also manage customer interactions and provide a centralized repository of customer information to inform future marketing efforts. Automation can therefore help payers improve the efficiency and effectiveness of their outreach, selling, and marketing efforts.

3. Prior authorization

Healthcare automation solutions can streamline the process by eliminating manual tasks and reducing the time needed for reviewing and approving requests. This leads to a more efficient process, freeing up staff time for other tasks. Additionally, automation can improve the accuracy of the authorization process. Automated systems can reduce errors by eliminating manual data entry and providing real-time access to up-to-date information. Furthermore, automated systems can facilitate communication between healthcare providers, payers, and patients, providing real-time updates on the status of authorization requests. The use of automation also helps ensure that prior authorization requests are processed in compliance with payer policies and regulations, improving the overall patient experience while reducing costs.

4. Claims management

Automation can play a critical role in improving claims management for payers. Automated systems can help reduce the time it takes to process claims, freeing up staff time for other tasks. Automated systems can help ensure that claims are processed in compliance with payer policies and regulations. This can help reduce the risk of errors and the cost of manual corrections. Automated systems can also provide real-time access to claims data, which can help identify patterns and trends that can inform decision-making and improve overall claims management processes.

5. Underwriting

Automation can significantly improve the documentation and data entry process for payers by streamlining manual tasks and reducing errors. In addition, automated systems can provide real-time access to up-to-date information, reducing the need for manual updates and ensuring data accuracy. Automated systems can also help ensure compliance with payer policies and regulations, improving the overall efficiency of the documentation and data entry process while reducing costs.

6. Regulatory reporting

Automation can greatly aid in regulatory audits for payers by streamlining the audit process and reducing errors. Automated systems can automate tasks such as data collection and analysis, reducing the time and effort required for manual processing. This can improve the accuracy and efficiency of the regulatory audit process while reducing costs. An automated analytics system knows where to store to the data and also how to utilize it. Integrating automation with other technologies like CRM data will become a piece of cake.

7. Utilization management

Automation can greatly improve utilization management for payers by streamlining processes and reducing errors. Automated systems can automate tasks such as prior authorization, claims management, and data entry, reducing the time and effort required for manual processing. This can improve the accuracy and efficiency of the utilization management process while reducing costs. Automated systems can also provide real-time access to up-to-date information, helping to ensure that utilization management decisions are informed by accurate data and are in compliance with payer policies and regulations. By leveraging automation, payers can improve the overall utilization management process, reducing costs and enhancing the patient experience.

8. PMPM management

Automation can significantly improve PMPM (Per Member Per Month) management for payers by streamlining processes and reducing errors. Automated systems can automate tasks such as claims management, utilization management, and data entry, reducing the time and effort required for manual processing. This can improve the accuracy and efficiency of the PMPM management process while reducing costs. Real-time access to up-to-date information, helps ensure that PMPM management decisions are informed by accurate data and are in compliance with payer policies and regulations.

Business Benefits of Healthcare Automation Solutions

Reduced Cost

Automating administrative tasks

Care quality

Intelligence powered recommendations

Higer Patient Experience Rate

Efficient operations and care delivery

Improved planning

Data driven accurate insights

Better Employee Satisfaction

Staff feel invested in work

Enhanced Productivity

More work done as less time spent of mundane repetitive work.

Would you like to increase your ROI utilizing
healthcare automation? We can help!

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Why should you choose us?

Our core offerings to enhance a Healthcare Provider’s workflow.

Healthcare Consulting

Enterprise Applications Consulting

Healthcare Solution Enhancements

Best in the market Quality Assurance

Our Methodology

Although our solutions for every client's request are different,

We always
follow

5

step
process

1 Understanding your requirments

2 Research and discovery phase

3 Designing custom solutions

4 Development and testing

5 Post-release support

Testimonials

Here is why we are one of the most trusted solutions
partners in the US healthcare industry

When faced with the challenge of creating a robust online ordering system for our customers, I turned to Nalashaa Solutions to help out with the design and programming. It was the best decision I could have made. The Nalashaa team did an outstanding job, and the product is now about to launch. Thank You

Casecade Dafo

Nalashaa has become a part of our business strategy not only because of the domain expertise they have but also because of the flexibility they have demonstrated and the ease of conducting business with them.

BestNotes

Nalashaa has been instrumental in helping us adapt to our changing business needs, with their breadth of technology expertise from Java, Open Source, front-end and back-end technologies coupled with flexible engagement models.

Mumms

Nalashaa team has demonstrated they have a full understanding of the SDLC. They deliver accurate software development project estimations from the business requirements. Code reviews provide visibility into their technical ability to write RPG/Java code that conforms to standards. They have become an indispensable part of our software development team.

ABC Financial

Working with Nalashaa was a blessing for us. Their dedication and resilience in assisting us to complete our goal of achieving certification was beyond comparison. We could not have done it ourselves within the required timeframe without their help. The knowledge and creativity provided by Nalashaa reshaped multiple functionalities in our system making it not just compliant with regulation, but easier for end users and for maintenance. Keep up the good work!

E-Health

Nalashaa technical capabilities have been top-notch. We have been able to task the team with complicated projects that our senior development team did not have the band-width to tackle. Nalashaa team takes their time to understand the project request and does give thought to their project estimates.

Netsmart

Did a great job handling the project from a technical and project management standpoint.

Vikon

Given nothing short of top rate experience with their development service.

iBistro

Nalashaa has been a great business partner and asset to our software development efforts. Their attention to detail and broad experience helps us to continually offer products that compete in today’s market. From design to performance to security they have continually contributed expert knowledge and skill. As a small and growing company, they add to our talent in areas that we cannot dedicate a sole resource for in-house. Their dedication to professionalism shows in all they do and is awesome to experience and work with.

Cost Management Services, LLC

Our practice recently engaged with Nalashaa’s team for our very first Robotic Process Automation project, and from the start, we have been blown away by the level of service, professionalism, and responsiveness from all members of the Nalashaa team. We also appreciate their willingness to keep their core team engaged with us during our usual business hours despite the time difference. We know that we are going to see tremendous ROI on our RPA projects once we complete testing and let the bot loose.

Advanced Urology

When faced with the challenge of creating a robust online ordering system for our customers, I turned to Nalashaa Solutions to help out with the design and programming. It was the best decision I could have made. The Nalashaa team did an outstanding job, and the product is now about to launch. Thank You

Casecade Dafo

Nalashaa has become a part of our business strategy not only because of the domain expertise they have but also because of the flexibility they have demonstrated and the ease of conducting business with them.

BestNotes

Nalashaa has been instrumental in helping us adapt to our changing business needs, with their breadth of technology expertise from Java, Open Source, front-end and back-end technologies coupled with flexible engagement models.

Mumms

Nalashaa technical capabilities have been top-notch. We have been able to task the team with complicated projects that our senior development team did not have the band-width to tackle. Nalashaa team takes their time to understand the project request and does give thought to their project estimates.

Netsmart

Did a great job handling the project from a technical and project management standpoint.

Vikon

Given nothing short of top rate experience with their development service.

iBistro

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Nalashaa Helped a HIT Solution Provider Decrease the Time Taken in Eligibility Verificaton by 40%

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Nalashaa utilized the DICOM Listener to Build a Communication Channel between Ultrasound Machines and the EMR

The Major Applications of Big Data in Healthcare

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RPA in Healthcare: The Areas for Automation

Continuous Testing (CT) for ‘Just in Time’ Quality

Frequently Asked Questions

1. What are examples of healthcare automation?

Some common examples of healthcare automation solutions are like sending text messages, patient alerts, and automating documentation. RCM automation, claims processing and many more

2. What is process automation in healthcare?

RPA or process automation software in healthcare offers a means of interacting with your various systems and apps to manage high-volume tasks without taxing your already overworked crew. RPA software bots provide you with tireless work and zero errors.

3. How does automation help healthcare?

Automation in healthcare can help streamline processes, improve efficiency, reduce errors, and increase productivity. In the US healthcare industry, automation can assist with tasks such as appointment scheduling, medical coding, and claims processing. Additionally, advanced automation technologies, such as artificial intelligence and machine learning, can support healthcare providers in diagnosing diseases, creating personalized treatment plans, and predicting patient outcomes. By automating routine and administrative tasks, healthcare providers can spend more time on direct patient care and improve the overall quality of care.

4. Can Nalashaa help with implementing RPA in my organization?

Yes, we can. We have been offering our Healthcare automation solutions to the US healthcare Industry for more than a decade now. We can evaluate your system and tell you exactly where your system might need automation. From designing, development, deployment, to support we do it all.

5. How is Nalashaa different from other healthcare automation solution experts?

As an all-in-one solution expert for the US healthcare Industry we not only make sure that you receive a world class healthcare automation solution but our experts will also give you the necessary boost on UI/UX. We can also help you utilize the power of automation in all your workflows and integrate that with data analytics.