Healthcare Payer Technology Solutions

Engineering for US health plans, from interoperability and prior authorization APIs to claims, core administration systems and analytics.

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Healthcare operations team exchanging a member card at a payer claims workstation
CMS-0057-F READY Prior Auth APIs
PAYER OPERATIONS Claims · Administration

Compliance deadline

CMS Interoperability Rules and What Payers Must Build

The regulatory picture moved, and most payer roadmaps were scoped before it did.

The API requirement.

CMS-0057-F requires impacted payers, meaning Medicare Advantage, state Medicaid and CHIP, Medicaid and CHIP managed care, and qualified health plans on the federal exchanges, to run Prior Authorization, Patient Access, Provider Access and Payer-to-Payer APIs.

Already enforceable.

Decisions inside 72 hours for expedited requests and 7 calendar days for standard ones, specific reasons on every denial, and public reporting of prior authorization metrics.

72 hoursExpedited decisions
7 daysStandard decisions
Every denialSpecific reason required
PublicPrior auth metrics reported

Standards

The architecture question underneath

CMS will not enforce the X12 278 requirement against a payer running an all-FHIR Prior Authorization API. FHIR only, X12 only, or both are permitted. The standard became a design decision rather than a given, and most plans are making it with a team that knows one side or the other.

Compliance deadlines

CMS-0057-F operational rules in forceJanuary 2026
CMS-0057-F API compliance1 January 2027
CMS-0053-F effectiveMay 2026
CMS-0053-F complianceMay 2028
X12 5010 to 7030In rulemaking

Not sure which of these fits your problem?

Talk to a Payer Technology Specialist

Core systems

Healthcare Payer Administration Software and Core Systems

Most health plans run on a core admin system too embedded to replace outright. We build around it rather than against it, layering new capability without disrupting claims, enrollment or provider data.

01

Claims processing platforms

Adjudication logic, auto-adjudication rates, pended claim workflow, edits and rules maintenance

02

Enrollment and eligibility

834 processing, member records, reconciliation, effective dating

03

Benefit administration

Plan configuration, premium billing, benefit rules

04

Provider data management

Provider directories, network and contract data, credentialing feeds

05

Member and provider portals

Self-service applications, provider portals with automated adjudication, secure member access

06

Integration layer

APIs and services connecting core admin to portals, clearinghouses, vendors and the FHIR endpoints CMS now requires

New capability rarely replaces the core. It sits alongside it.

We document and reverse-engineer what exists, build an integration layer with defined services, then deliver portals, APIs and workflows against that layer rather than against the core directly.

The core stays stable, the new work stays maintainable, and the two can move on different schedules. This includes older stacks. If your claims or enrollment platform predates the team maintaining it, that is a common starting point rather than an unusual one.

Interoperability Standards Proven on Payer-Grade Deadlines

The same FHIR and HL7 work CMS-0057-F now requires of payers, delivered under comparable regulatory pressure.

From a Month to a Week: Integration at Scale

A fertility EMR vendor serving 120+ clinics was paying around $30,000 for every new vendor integration, and had 120 more waiting. Four engineers changed the math in four months.

Read the case study
FHIR servers for seamless data exchange case study
FHIR R4 certification against a million-dollar deadline

FHIR R4 Certification Against a Million-Dollar Deadline

An oncology health IT company faced proposed penalties of a million dollars per violation and a certification deadline that would not move. 27 US Core profiles later, they cleared it.

Read the case study

FHIR Enablement Completed in Six Weeks, No Rebuild

An ambulatory EHR vendor expected a rebuild. Discovery found the HL7 v2 infrastructure did not need replacing — the same question most payers are asking about their own core systems right now.

Read the case study
FHIR enablement completed in six weeks

We have also automated eligibility verification, claims status checks, EOB data entry and payment posting for RCM companies and provider organizations.

Why Nalashaa

Why Health Plans Work with Us

What you should expect from a payer technology partner, and what most do not offer.

US healthcare only.

We do not split attention across industries. Every engagement is a US payer, provider, HIT vendor or medical device company.

Both standards, one team.

X12 and FHIR are delivered by the same engineering group, so the recommendation is not shaped by the only standard we know.

Full ownership handed over.

Documentation, version control and no tribal knowledge held back. You own what we build, with no lock-in.

Senior attention.

You get an engineering team that knows your systems, not a rotating bench. On payer platforms, continuity is what keeps a modernization from stalling.

15+
Years in US Healthcare IT

Compliance experience

HIPAA, GDPR, NCPDP, FDA, ONC, MDR, SAMHSA, IVDR, MACRA, MIPS, CEHRT, SAFER and HTI-1.

Standards proficiency

HL7, FHIR, X12 EDI, ICD-10, LOINC, CPT, XDS/XDS-I, DICOM, CDA and CCD.

Certifications

ISO/IEC 27001:2022 certified ISO 9001:2015 certified

Process and engagement

How a Payer Technology Engagement Starts

No proposal before anyone has looked at your systems.

  1. 1

    A conversation with an engineer.

    What you run, what is failing, and what the compliance calendar looks like from where you sit. Around 45 minutes.

  2. 2

    A review of what exists.

    Current data flows, integration points, transaction volumes and where manual work has accumulated.

  3. 3

    A written summary.

    What we found, what we would do, in what order. Yours whether or not you engage us.

  4. 4

    Scoped work.

    Starting with what is failing most expensively.

Work with us

Talk to a Payer Technology Specialist

Planning for interoperability and prior authorization APIs, modernizing a core administration platform, or working out where to start?

Free consultation

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No obligation and no sales sequence. If we are not the right fit we will say so.

Experience Payer Ecosystem

Payer ecosystem map showing members, payers, intermediaries, and care providers connected by EDI, HL7 and FHIR

Frequently asked questions

What should a health plan look for in a payer technology partner?

Ask whether they work in US healthcare only or split attention across industries. Ask whether the same team delivers X12 and FHIR, because a partner who knows one will steer you toward it. Ask what they hand over at the end, and whether you can maintain it without them.

How do payer technology solutions connect with core admin systems and portals?

Usually through an integration layer rather than direct changes to the core. Defined services sit between the core administration platform and everything else, so portals, APIs and vendor connections are built against that layer. The core stays stable and the new work stays maintainable.

Do we still need X12 if we are building FHIR APIs for CMS-0057-F?

For prior authorization, CMS has said it will not enforce the X12 278 requirement against a payer running an all-FHIR Prior Authorization API. FHIR only, X12 only or a combination are all permitted for that transaction. Every other HIPAA-mandated transaction remains X12, so most plans will run both for some time.

Can you work with our existing core administration platform, or does it need replacing?

Usually it does not need replacing. We document and reverse-engineer what exists, then build modern services and interfaces around a back end that stays in place.

What does healthcare payer administration software cover?

Claims adjudication, enrollment and eligibility, benefit configuration and premium billing, provider data and network management, and the member and provider portals that sit on top of them.

Which payer transactions and standards do you work in?

X12 837, 835, 834, 270/271, 276/277, 278, 820 and 275, plus HL7, FHIR R4, US Core, CDA and CCD.

What do healthcare payer analytics solutions cover?

Risk adjustment, HEDIS and NCQA reporting, network and provider performance, utilization and cost trends, denial patterns and member risk stratification.

How do you handle PHI and compliance during an engagement?

Encryption in transit and at rest, role-based access control, audit logging, and documentation aligned to HIPAA built as part of delivery rather than added afterwards.

How does a payer technology engagement usually start?

A conversation with an engineer, then a review of current systems, then a written summary of findings and recommended sequence. The summary is yours whether you engage us.

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