Interoperability

Even today, there exist systems in healthcare organizations that were built couple of decades back. Over time these have become quite stable and do what they should. However, maintenance of such systems is a nightmare as not many people in these organizations know these systems well. They often lack documentation, are patchy and require ‘tribal knowledge’ when a fix is required. In the context of interoperability, we understand how important it is to get a transaction through and so we help you by

• Monitoring your interfaces to make sure that exceptional scenarios are caught and acted upon
• Making changes or customizations in case your partner systems change and demand one from you
• Documenting them enough as we go, to take the mysticism out of the equation for the next guy
• Keep them up to date with the latest versions that are mandated by HHS

The lack of ONE standard has resulted in a lot of inefficiencies for US healthcare organizations, providers, payers and pretty much everyone in the ecosystem. But as more mature standards are adopted by the industry as a whole, it’s wise to rationalize you portfolio and simplify it. However, that requires a deep understanding of the complete ecosystem. Often organizations lack a deep understanding of the partners/surrounding solutions they work with. We by virtue of catering to the entire value-chain are positioned to get you out of that ordeal by.

• Analysing the integration touchpoints your solution portfolio has within itself and that with the outside world
• Creating a process map that helps you realize the magnitude and the severity of the affected workflows
• Designing a to-be state that reduces the overhead of interface management and minimizes the cost of supporting infrastructure by simplifying your portfolio